How do I communicate with my healthcare provider after my virtual consultation?

After your virtual consultation, if you have any questions that were unanswered, you have the ability to communicate with your provider 24/7 through the CareGLP portal. To reach your provider, you can use the CareGLP portal or you can directly respond to their emails (support@carevalidate.com)


Option 1 - Logging into the CareGLP portal to communicate with your provider.


1.Please log into the CareGLP Portal using the email & password sent to you in the account creation email.



2. Once you are logged in, navigate to the communication tab to send any questions or concerns to your Provider. You will also be able to view messages from your provider or your Care Team. 




Option 2 - Emails to and from your Provider


Alternatively, you can directly respond to any email you receive from your provider or your Care Team, from the email address: support@carevalidate.com. Your responses will appear in the communications tab mentioned above. Be sure to check your email's spam folder, as these messages sometimes land there.

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