CareGLP Help Center

Support Information

• How do I contact CareGLP customer support?
• How do I log in to the CareGLP patient portal?

I completed the Patient Intake Form. What now?

• What is the CareGLP Program?
• What do I need to do to be prepared for my video or phone consult?

My medication was approved. What now?

• I have received my medicine, what are my first steps in my journey?
• How do I give myself my medicine?
• Potential side effects of GLP-1's and how to avoid them
• How do I store my GLP-1 medication at home?
• How do I communicate with my healthcare provider after my virtual consultation?
• How do I maximize my weight loss results while on the GLP-1 medication?

My case was denied. What now?

• I am not eligible for the CareGLP program. What should I do next?

Delivery and Packaging Information

• How do I track my prescription?
• Belmar Pharmacy GLP-1 package
• Empower Pharmacy GLP-1 package
• Hallandale Pharmacy GLP-1 package
• RedRock Pharmacy GLP-1 package
• Revive Pharmacy GLP-1 package
• GLP-1 package insert for compounded Semaglutide
• Is my order processed on federal holidays?

Medication Information

• How to travel with weight loss medication?
• Compounded GLP-1 Agonists
• Do you accept HSA and FSA cards?
• CareGLP Refund policy
• How do I give myself my medicine?

Policy Information & Guides

• Privacy Policy
• Terms & Conditions
• Privacy Practices
• Medical Consent
• For California Residents
• Bill of Rights
• Master Services Agreement
• GLP-1 Safety Information
• Selling policies and vendor code of conduct
• CareGLP Patient Acquisition Playbook
• NAD+ Safety Information
• Sildenafil Safety Information
• Tadalafil Safety Information
• DHEA Safety Information
• Finasteride/Minioxidil/Tretinoin Safety Information
• Testosterone Safety Information
• CareGLP Vendor Pilot Progam

Technical Information

• Annex
• SOC 2 Type I Certification
• SOC 2 Type II Certification
• Penetration Testing
• HIPAA Compliance
• CareGLP Integration Options
• CareValidate Inc. Operating and Security Policies